How does the process work?
You can choose the package that is suitable for your needs and for your budget. If you have custom project that isn't listed in my site, please get in touch by simply fill out our contact form and tell us your details and requirements.
After you make a choice and a payment via Paypal, you will be redirected automatically to a web page where you can fill out the form for your project specification. We will contact you and send you the first mockup design soon.
How long will it take ?
Our turnaround time varies according to our schedule and the package that you've chosen. Usually for a standard miniside design, we need 4-6 days to finish it. The big packages like creating mascot design usually take 6-12 days to finalize the design.
If you have a lot of changes or revisions, it will take longer than the standard turnaround time.
Which are your business days ?
My standard business days are Monday - Friday. We are closed on Saturdays, Sundays, and major holidays. Sometimes, though, we may work weekends to handle project overloads.
How we can communicate each other during the design process ?
We offer email or instant messaging for communicating, but prefer email to gather each others' ideas.
What if I'm dissatisfied with the design ?
I give you full satisfaction guarantee and you can do any revisions If you don't satisfied with the design, but if the first phase is approved, you can't go back again for requesting a new design and no further revisions are available. For more information, please see our very fair terms and conditions.
What kind of file formats will I get later ?
• For minisite / website project will be delivered in HTML + CSS files, and PSDs.
• For mascot project will be delivered in JPG, TIFF, PNG , and PSDs.
How do you deliver the finished project ?
We deliver the finished project via our own hosting, and you can simply download the files. To reduce file sizes, we will use .zip or .rar file compression.
Who owns the copyright?
Copyright of the final work is yours. You can use it in any offline or online media.
Can I obtain the Photoshop (.PSD) source files for my project ?
Absolutely, the price listed in my site is include the PSD files.
How do I pay for my product purchases ?
We use Paypal for transactions and this is what most people use.